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Recall Information

UPDATED: CORRECT PRODUCTION CODE INFORMATION

Diamond Pet Foods Expands Voluntary Recall of Dry Pet Food Due to Potential  Salmonella Contamination 

Batches of the brands manufactured between December 9, 2011 and April 7, 2012 are affected


PLEASE VISIT DIAMONDPETRECALL.COM FOR MORE INFORMATION AND UPDATES.

Consumer Contact: 866-918-8756
Media Contact: 816-255-1974

FOR IMMEDIATE RELEASE - May 5, 2012

Diamond Pet Foods today announced that it is expanding a voluntary recall to include batches of nine brands of dry pet food formulas manufactured between December 9, 2011 and April 7, 2012 due to potential Salmonella contamination. 

In April 2012, Diamond Pet Foods initiated three voluntary recalls of Diamond manufactured dry dog food. Although none of the additional products being recalled have tested positive for Salmonella, the company is pulling them from store shelves as a precaution. Diamond Pet Foods is coordinating efforts with federal and state health and regulatory agencies and decided to independently expand the recall to ensure the safety and well-being of customers and their pets. 

The company stated: "We have taken corrective actions at our Gaston, S.C., facility and voluntarily expanded the recall out of concern for our customers and their pets."

Brands included in the recall include:

  • Chicken Soup for the Pet Lover's Soul
  • Country Value
  • Diamond
  • Diamond Naturals
  • Premium Edge
  • Professional
  • 4Health
  • Taste of the Wild

To determine if their pet food is recalled, consumers should check the production code on their bag. If the code has a "2" or "3" in the 9th position AND an "X" in the 10th or 11th position, the product is affected by the recall. The best-before dates for the recalled products are December 9, 2012 through April 7, 2013.

The following graphic is an example of how to read the production code and best before date:

The recall affects only products distributed in the following U.S. states and Canada.  Further distribution through other pet food channels may have occurred.

  • Alabama
  • Florida
  • Georgia
  • Indiana
  • Kentucky
  • Massachusetts
  • Maryland
  • Michigan
  • Mississippi
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • Canada

The Kirkland Signature products included in the recall include:

  • Kirkland Signature Super Premium Adult Dog Lamb, Rice & Vegetable Formula (Best Before December 9, 2012 through January 31, 2013)
  • Kirkland Signature Super Premium Adult Dog Chicken, Rice & Vegetable Formula (Best Before December 9, 2012 through January 31, 2013)
  • Kirkland Signature Super Premium Mature Dog Chicken, Rice & Egg Formula (Best Before December 9, 2012 through January 31, 2013)
  • Kirkland Signature Super Premium Healthy Weight Dog Formulated with Chicken & Vegetables (Best Before December 9, 2012 through January 31, 2013)
  • Kirkland Signature Super Premium Maintenance Cat Chicken & Rice Formula (Best Before December 9, 2012 through January 31, 2013)
  • Kirkland Signature Super Premium Healthy Weight Cat Formula (December 9, 2012 through January 31, 2013)
  • Kirkland Signature Nature's Domain Salmon Meal & Sweet Potato Formula for Dogs (December 9, 2012 through January 31, 2013)

To determine if their pet food is recalled, consumers should check the production code on their bag. If the code has both a "3" in the 9th position AND an "X" in the 11th position, the product is affected by the recall. The best-before dates for the recalled products are December 9, 2012 through January 31, 2013.

UPDATE:

For Kirkland Signature product sold in Taiwan, if the best-before dates fall between June 9, 2012 and July 31, 2012, the bag is affected. The same production code elements apply to the recalled products.

The recall affects only products distributed in the following U.S. states, Puerto Rico and Canadian provinces:

  • Alabama
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Maryland
  • Massachusetts
  • New Brunswick, Canada
  • New Hampshire
  • New Jersey
  • New York
  • Newfoundland, Canada
  • North Carolina
  • Nova Scotia, Canada
  • Ontario, Canada
  • Pennsylvania
  • Quebec, Canada
  • South Carolina
  • Tennessee
  • Vermont
  • Virginia
  • Puerto Rico

Diamond Pet Foods apologizes for any issues this may cause consumers and their pets. Pet owners who are unsure if the product they purchased is included in the recall, or who would like replacement product or a refund, may contact Diamond Pet Foods via a toll free call at 1-866-918-8756, Monday through Sunday, 8 a.m. - 6 p.m. EST.  Consumers may also go to a special website, diamondpetrecall.com, for more information. The company is working with distributors and retailers to ensure all affected product is removed from shelves.

Pets with Salmonella infections may have decreased appetite, fever and abdominal pain. If left untreated, pets may be lethargic and have diarrhea or bloody diarrhea, fever and vomiting. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian. 

Individuals handling dry pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with surfaces exposed to this product. People who believe they may have been exposed to Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. According to the Centers for Disease Control, people who are more likely to be affected by Salmonella include infants, children younger than 5 years old, organ transplant patients, people with HIV/AIDS and people receiving treatment for cancer. The U.S. Centers for Disease Control (CDC) have received a limited number of reports of salmonellosis, the illness caused by Salmonella. We are working with the CDC, but due to patient confidentiality, we cannot comment further.

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For more information, please visit diamondpetrecall.com.

 

 

 

The Pet Food Recommended from the Doctors of                                    All Pets Medical & Surgical Center is.......

 

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May 7, 2012

Dear Pet Owner,

By now I am sure you are aware of the Diamond Pet Food recall related to their pet food being contaminated with salmonella. As of this writing, this recall not only includes Diamond Pet Food Brands, such as: Chicken Soup for the Pet Lover's Soul, Taste of the Wild, and Kirkland (Costco Private Label) but has been expanded to include non-Diamond owned brands such as: Natural Balance, Wellness, and Canidae. This is a very serious recall not only related to pets on these foods, but also the potential exposure to people. It also cuts across a very wide segment of the industry from lower end foods all the way to higher end brands such as Wellness and Natural Balance.

The purpose of this letter is to reassure you about our high quality, safety first mentality when manufacturing products. As we have touted since our existence, we do NOT contract out any manufacturing; thus, we have complete control over the production of our products at all times including full oversight over quality control standards and processes. Additionally, several years ago our plant implemented a "positive release" program related to microbial/salmonella testing. A positive release program requires extensive testing of frequent product samples that a 3rd party lab tests for various microbia Is to ensure that no presence of such microbials like Salmonella exist. We will NOT ship any products from our facility until these tests results are confirmed. Due to the expense and the additional time plants have to hold inventory, we were one of only a few facilities doing this kind of stringent testing a couple of years ago. Today, it's becoming a standard practice and we are proud to say we were ahead of some of the largest manufacturers and brands sold today.

Please have confidence and know that iVet is there for you to always put quality and food safety as our first priority. As the original and still only cost viable health maintenance brand sold exclusively to veterinarians, we thank you for your support and recommendation.

Sincerely,

Eric Matson

Business Manager @ iVet Professional Formulas

http://www.ivetfoods.com/

 

 

 


 

  
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